Travel Information Service

Agents can submit flight information online through our agent portal’s travel information service.

This system helps agents and students ensure that CHN has the most accurate, up-to-date information regarding flight arrangements.

With this service, you are be able to:

  • Enter flight information directly into our database for every flight segment of the student’s journey to and from Canada;
  • Change or delete any of the information you have entered;
  • Have confidence that each time you make entries or changes using the system, an email will automatically be sent to notify the CHN team, the host family and,
  • If you have selected the airport pickup service for your student, the airport driver.

Reminder Service

The system is also programmed to detect whether or not we are missing flight information for registered students within two weeks of their expected arrival date.

Please remember that in order to use the service, your email address must correspond to the email address we have for you on file in our database.

To access our travel information service, please log in to the Agent Portal. For all technical support, please contact our IT Department.

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