CHN Safe Arrival


To help control the spread of COVID-19, the Government of Canada has changed requirements for all inbound international travelers.

As of February 22, 2021, all travellers arriving to Canada by air, with some exceptions, will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another toward the end of their 14-day quarantine period. With limited exceptions, air travellers will also be required to reserve, prior to departure to Canada, a 3-night stay in a government-authorized hotel.*

*PLEASE NOTE: Minor students are exempt from the government-authorized hotel stay. Minors are defined as students who are under 18 years old.

Travellers will be able to book their government-authorized stay starting February 18, 2021. These new measures are in addition to existing mandatory pre-boarding and health requirements for air travellers.

To book a government-authorized stay, visit

As of February 15, 2021travellers arriving to Canada by land, with some exceptions, will be required to provide proof of a negative COVID-19 molecular test result taken in the United States within 72 hours of pre-arrival, or a positive test taken 14 to 90 days prior to arrival. In addition, as of February 22, 2021, travellers entering Canada at the land border will be required to take a COVID-19 molecular test on arrival as well as toward the end of their 14-day quarantine.

Finally, as of February 22, 2021, all travellers whether arriving by land or air will be required to submit their travel and contact information electronically via ArriveCAN, including a suitable quarantine plan, before crossing the border or boarding a flight.

For more information about ArrriveCAN, visit

The above new requirements are in addition to the pre-boarding PCR test that must be taken within 72 hours prior to the traveller’s scheduled departure to Canada and suspension of all flights to and from Mexico and Caribbean countries until April 30, 2021.

The following infographic provides useful step-by-step guidance on the new process.

For more information on Canadian travel requirements, please contact your airline and/or travel agent, or visit


The current travel restrictions and quarantine requirements related to the COVID-19 pandemic have required CHN to consider options for students to quarantine (self-isolate) on arrival. The below outlines expectations of students throughout their journey – from before students leave, while they are en route, on arrival, and guidelines for quarantine.

Remember, facts, not fear will stop the spread of COVID-19:

  • Share facts and accurate information about the disease
  • Challenge myths and stereotypes
  • Choose words carefully. The way we communicate can affect the attitudes of others

For more information about preventing and addressing the social stigma of COVID-19, download this World Health Organization guide.

Read, sign & send the CHN Safe Arrival Protocol

CHN’s first priority is the health and safety of our students and host families. We are also obligated to follow the regulations and recommendations of various authorities, including the government of Canada, provincial and local public health authorities.

Please read CHN’s Safe Arrival Protocol (button to download is at the end of this section) carefully, then sign and send the Student and Natural Parent Declaration (starting on Page 7) to your Relationship Manager or Please note that the Declaration on Departure (on the last page) must be e-mailed to us on the morning of departure.

CHN’s Safe Arrival Protocol includes important information about:

  • Government rules and expectations
  • Pre-departure planning
  • Quarantine / Self-Isolation options on arrival (including costs)

Additionally, the Safe Arrival Protocol forms the basis for student Self-Isolation Plans required to satisfy current Canadian government travel restrictions concerning COVID-19 and 14-day quarantine rules.

Before you depart for Canada

Currently, all international students must complete, before their arrival in Canada:

1. All travellers must have a Self-Isolation Plan to satisfy current Canadian government travel restrictions concerning COVID-19, which require travelers arriving in Canada to quarantine for 14 days (the above CHN Safe Arrival Protocol will form the basis for this plan).

2. All travellers must download and complete the Canadian government’s ArriveCAN application for approval prior to their arrival on a paper form, web-based form or using an electronic App (available for iPhone and Android).

3. If the student is studying in Alberta, they must complete, send and print the MANDATORY Self-Isolation Plan in advance:

4. On the morning of departure to Canada, all travellers must answer the questions in the CHN Safe Arrival Declaration on Departure (please see the last section of the above-noted “Safe Arrival Protocol” doc), sign and send it to their CHN Relationship Manager or

Frequently Asked Questions

CHN Special Refund Policy: COVID-19

Click to learn more about CHN’s Special Refund Policy: COVID-19

What if a student, host or anyone else in the homestay household shows symptoms of COVID-19?

Please follow instructions from the Public Health Agency of Canada: and inform your Relationship Manager of the outcome so we can assist in any way we can.

If you cannot reach your Relationship Manager, please call our emergency line at 1-877-441-4443 ext. 1.

If you have additional questions or concerns, please contact your Relationship Manager or email