CHN Safe Arrival

CHN Safe Arrival

TRAVEL INFORMATION

CHN’s priority is the health and safety of our students and host families. We are also obligated to follow the regulations and recommendations of governing authorities, including the Government of Canada and public health authorities at the provincial and local levels.

As you prepare for your travels, please know that regulations for international travel to Canada continue to evolve. Please work closely with your agent and/or travel provider to ensure you have the most up-to-date information possible.

Pre-entry COVID-19 tests are not required for fully vaccinated travellers entering Canada by land, sea, or plane. To better understand current travel restrictions and expectations for Canada, including how to qualify as a “Fully-Vaccinated Traveller” visit: https://travel.gc.ca/travel-covid

IMPORTANT:

  1. CHN requires full payment of the homestay invoice to issue host profiles, and to book airport transfers. Students who have only paid a deposit must process the rest of their payment immediately.
  2. Students and agents must notify CHN if/when flights are changed, or if there are delays or missed connections. Please contact our emergency line at 1-877-441-4443 ext. 1. If CHN is not notified on time of missed connections and students miss their airport pick-ups, students may be charged twice for airport transfers.
  3. Students and agents must allow ample time between connections due to delays related to COVID-19. CHN recommends at least 5 hours for layovers in order to clear customs and obtain your study permit.

As a reminder, all travellers are required to use ArriveCAN (free mobile app or website) to provide mandatory travel information within 72 hours of their arrival to Canada and/or before boarding a plane or cruise ship destined for Canada. Travellers using ArriveCAN must provide:

  • contact and travel information
  • proof of vaccination
  • quarantine plan, and
  • travel documents (passport)

All travellers, regardless of vaccination status, must also continue to wear a mask throughout their entire travel journey.

NOTE: Failure to satisfy travel requirements as set out by the Government of Canada is a breach of the student’s CHN Participation Agreement (“PA”) and the regulations and recommendations of various Canadian governmental authorities and subjects the student to additional penalties imposed by the Canada federal government and other Canadian provincial and local Health Authorities (including but not limited to the penalties imposed by the Quarantine Act, which include up to 6 months in prison and/or $750,000 in fines).

CURRENT TRAVEL RULES UPDATE (Unvaccinated Travellers) 

Students over the age of 18 years must qualify as a fully vaccinated traveller to be able to enter Canada.

All unvaccinated travellers are required to have a suitable Quarantine Plan in place prior to arrival in Canada, and the Quarantine plan must be entered into ArriveCAN. Students may be asked to explain their Quarantine Plan at the border.

Quarantine Plan and Quarantine Fees for Unvaccinated Travellers

CHN charges a one-time, mandatory $140 Quarantine Plan Fee to unvaccinated travellers to ensure hosts are prepared to provide mandatory quarantine.

CHN also charges an additional $25 per night for the mandatory 14-day quarantine period required for unvaccinated travellers, in addition to the standard nightly rates for that period.

These additional fees amount to a total of $490 ($140 Quarantine Plan Fee plus $350 for the 14-day period).

NOTES: 

  1. If by August 1, 2022, the Government of Canada waives the requirement for unvaccinated students to have a Quarantine Plan in place prior to entry to Canada, CHN will refund the $140 Quarantine Plan Fee. Otherwise, the Quarantine Plan fee is non-refundable.
  2. If a student (vaccinated or unvaccinated) is required to self-isolate after being in the home for two weeks or more, there is no additional compensation to hosts as it cannot be verified where or how the COVID-19 exposure happened and, therefore, there is no evidence that the student was the initial carrier in the household.

For additional requirements for unvaccinated travellers, including testing requirements, please visit:
https://www.canada.ca/en/public-health/services/publications/diseases-conditions/unvaccinated-travellers-entering-canada-covid-19.html 

QUARANTINE / SELF-ISOLATION FEES (All Students)

If upon arrival a student is expected to quarantine/self-isolate for any reason, CHN will charge an additional $25 per night for the duration of the quarantine period, in addition to the standard nightly rates for that period. The $25 per night of quarantine will be calculated after arrival, and the total amount will be taken from the student’s Security Deposit where available. If no Security Deposit is available, a new invoice will be sent and payment will be due immediately.

If a student (vaccinated or unvaccinated) is required to self-isolate after being in the home for two weeks or more, there is no additional compensation to hosts as it cannot be verified where or how the COVID-19 exposure happened and, therefore, there is no evidence that the student was the initial carrier in the household.

Read, sign & send the CHN Safe Arrival Protocol

Please read CHN’s Safe Arrival Protocol (button to download is at the end of this section) carefully. Please note that the Declaration on Departure (on the last page) must be e-mailed to your Relationship Manager or help@canadahomestaynetwork.ca on the morning of departure.

CHN’s Safe Arrival Protocol includes important information about:

  • Government rules and expectations
  • Pre-departure planning

NOTE: If travel rules or governmental requirements change before your arrival, our Safe Arrival Protocol will be reviewed and additional charges may apply.

Download the CHN Safe Arrival Protocol

Frequently Asked Questions

CHN Special Refund Policy: COVID-19

Click to learn more about CHN’s Special Refund Policy: COVID-19

What if a student, host or anyone else in the homestay household shows symptoms of COVID-19?

Please follow instructions from the Public Health Agency of Canada: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/symptoms.html#i and inform your Relationship Manager of the outcome so we can assist in any way we can.

If you cannot reach your Relationship Manager, please call our emergency line at 1-877-441-4443 ext. 1.

If you have additional questions or concerns, please contact your Relationship Manager or email help@canadahomestaynetwork.ca.