Special Refund Policy: COVID-19

Refunds during the COVID-19 pandemic

This Special Refund Policy is subject to change without notice. All refund requests must be made using the Refund Request Form and sent to our accounting office at accounts@canadahomestaynetwork.ca.

Please note, refunds may be subject to additional processing Fees, including fees to facilitate international bank transfers and conversion of currencies. CHN is not responsible for covering the cost of any related processing Fees for refund transfers.

If you have additional questions or concerns, please contact your Relationship Manager or email studentinfo@canadahomestaynetwork.ca.