COVID-19 Student Updates

[ Last Update 05-Jan-21 2:10 p.m. (PST) ]


To help control the spread of COVID-19, the Government of Canada has recently changed requirements for all inbound international travelers. 

Effective January 7, 2021, at 12:01 a.m. EST, all air passengers five years of age or older will be required to test negative for COVID-19 before travelling from another country to Canada. 

Documentation of a negative laboratory test result must be presented to the airline prior to boarding a flight to Canada. The test must be performed using a COVID-19 molecular polymerase chain reaction (or PCR) test and must be taken within 72 hours prior to the traveler’s scheduled departure to Canada.

Without a negative test result as prescribed above, you WILL NOT be permitted to board your flight to Canada. 

Anyone who receives a negative test result and is authorized to enter Canada must still complete the full, mandatory 14-day quarantine as per the CHN Safe Arrival Protocol (including any additional fees). 

For more information on Canadian travel requirements, please contact your airline and/or travel agent, or visit

Visit for information on CHN’s Safe Arrival Protocol, which we’re currently updating to reflect these recent changes. 

If you have additional questions or concerns, please contact your Relationship Manager.


To continue protecting yourself, your school, host family, and community from the spread of COVID-19, consider revisiting the below COVID-19 health and safety basics. 


When worn properly, a person wearing a non-medical mask or face covering can reduce the spread of his or her own infectious respiratory droplets.

Non-medical face masks or face coverings should:

    • allow for easy breathing
    • fit securely to the head with ties or ear loops
    • maintain their shape after washing and drying
    • be changed as soon as possible if damp or dirty
    • be comfortable and not require frequent adjustment
    • be made of at least 2 layers of tightly woven material fabric (such as cotton or linen)
    • be large enough to completely and comfortably cover the nose and mouth without gaping
    • Some masks also include a pocket to accommodate a paper towel or disposable coffee filter, for increased benefit.

Non-medical masks or face coverings should:

    • not be shared with others
    • not impair vision or interfere with tasks
    • not be placed on children under the age of 2 years
    • not be made of plastic or other non-breathable materials
    • not be secured with tape or other inappropriate materials
    • not be made exclusively of materials that easily fall apart, such as tissues
    • not be placed on anyone unable to remove them without assistance or anyone who has trouble breathing
    • Download the poster on the do’s and don’ts of wearing a non-medical mask or face covering.

Learn more about the dos and don’ts of wearing a non-medical mask or face covering, here:


The Government of Canada has a suite of tools to help Canadians and visitors access services and get information on COVID-19.


As provinces and territories lift or adjust public health measures, please consider the risks associated with different settings and activities.

Minimize your risk by avoiding the 3 Cs:

    • Closed spaces with poor ventilation
    • Crowded places with many people nearby
    • Close faces, such as close-range conversations

Before going out, consider the risks and make informed choices to keep yourself, your family and your community safe. If a planned activity puts you at higher risk of getting COVID-19, consider avoiding it.

To learn more about how to reduce the risk of getting or spreading COVID-19, visit:


If you are in self-isolation due to recent arrival to Canada, because you have COVID-like symptoms or because you have tested positive for COVID-19, please adhere to the guidelines as instructed by your local health authorities. Typically, this means isolating yourself at home for 14 days, staying in your room as much possible (no venturing out in public except for emergencies), wearing appropriate PPE, and maintaining a 2-metre distance from others.

Under certain circumstances, failure to following self-isolation guidelines can lead to serious consequences including fines and criminal charges.

If you have any questions or need help interpreting rules and guidelines, please contact your Relationship Manager.


When talking about COVID-19, facts, not fear will help stop the spread.

    • Share facts and accurate information about the disease
    • Challenge myths and stereotypes
    • Choose words carefully. The way we communicate can affect the attitudes of others.

For more information about preventing and addressing the social stigma of COVID-19, download this World Health Organization guide.


Please notify your host family, follow instructions from the Public Health Agency of Canada:, and Inform your Relationship Manager of the outcome so we can assist in any way we can.

If you cannot reach your Relationship Manager, please call our emergency line at 1-877-441-4443 ext. 1.


The current travel restrictions and quarantine requirements related to the COVID-19 pandemic have required CHN to consider options for students to quarantine (self-isolate) on arrival. Our new “Safe Arrival” Protocol outlines expectations of students throughout their journey – from before they leave, while they are en route, on arrival, and guidelines for self isolation.

The protocol also provides guidelines, tips, and resources for hosts to consider when providing homestay during self isolation. Students and their natural parents will also be required to sign this document as a condition of acceptance in the homestay program.

This protocol will be updated as more direction becomes available from the Government of Canada and student countries of origin.

For more information, visit CHN’s “Safe Arrival” Protocol page.


Our “Safe Arrival Welcome Calendar” outlines expectations of students in self isolation and includes a range of recommended activities to keep students engaged, healthy and safe each day they’re in isolation. We have reminded them to also connect with their school and include the required academic activities in their daily routine. Mental health support will be provided in partnership with’s KeepMe.Safe program.

For more information, please visit


We’ve updated our Special COVID-19 Refund Policy.

Frequently Asked Questions

CHN Special Refund Policy: COVID-19

Download CHN Special Refund Policy: COVID-19

If I return home, do I need to take all my belongings?

Yes. When you return to your country of origin, please take ALL your belongings with you or arrange to store them in an alternate location (regardless of your future study plans).

What if I have COVID-19 symptoms?

Please follow instructions from the Public Health Agency of Canada: and inform your Relationship Manager of the outcome so we can assist in any way we can.

If you cannot reach your Relationship Manager, please call our emergency line at 1-877-441-4443 ext. 1.

How can I do my part to stop the spread of the virus?

In order to protect yourself, your host family, and your community, we strongly recommend that you stay home during this time. Social-distancing, if done correctly, can slow transmission from person to person and is currently the only tool available to fight the virus. We hope that you will follow Public Health’s recommendation and do your part to stop the spread of COVID-19.

Where can I find information to apply, renew or extend my Canadian study permit and other news related to Canadian immigration?

If you have additional questions or concerns, please contact your Relationship Manager.