Although we have placed almost ten thousand students over the years with thousands of hosts, if a student or host considers our match inappropriate, we are quite prepared to arrange a different homestay, immediately.

Equally, we are available to help you clarify any misunderstandings, if and when they arise: as we tell our students, please do not fail to speak to us!

There is no need to suffer in silence; it’s not good for you, or your student, or us. If you are worried, we are worried! In some cultures it is impolite to talk about personal feelings or frustrations, for fear of loosing face; not so in Canada, or with us!

Please tell us how you feel, good or bad! You can be candid and considerate at the same time! You don’t need to break eggs with a hammer, but it’s just as bad to say nothing.